Lisa Harshman
,

2.19 Release – CloudBerry Enhancements, Mac Features, and more!

Wondering what types of features are available in our latest 2.19 release of NinjaRMM? We have you covered with this recorded webinar from the NinjaRMM product team.

Here’s a quick overview of what’s new:

Mac features:

  • The brandable and customizable System Tray icon is now available
  • Users can now access the remote command line for real-time data
  • And more!

Read more

Andrew Rosenblum
,

The Flail, Goldilocks, and the V.C.R.: Why MSPs need to look closely at the “software company life cycle” when deciding to buy a SaaS product

Where your software vendor is in the software life cycle will profoundly affect your user experience

Imagine you picked up the phone and heard the following pitch from a sales rep at a software-as-service company selling to your MSP…

Hi! Our brand-new product lacks 8 crucial features and crashes about twice a week.  And I’m not totally confident we’ll still be around in 6 months, and we only have one support guy.  But we’re cheap!  Can I offer you 3 months for free?”

Raises an eyebrow, right?  And he’s not kidding about going out of business: CB Insights found that 90% of startups fail within the first 4 years.
Read more

Lisa Harshman
,

NinjaRMM: Technology Partner Presentation – Netwrix

NinjaRMM is always looking to add technology partners that MSPs are interested in. Recently we’ve had requests for more security and compliance offerings, so we partnered with Netwrix to offer a product-focused webinar to gauge interest and explore a possible relationship.

Check out this recorded webinar with the Netwrix team, including Ken Tripp (Director of Channel Accounts) and Charles Housley (Sales Engineer), as they present an overview and demo of the product. We encourage you to share your thoughts on a possible relationship between NinjaRMM and Netwrix!

 

Read more

Lisa Harshman
,

2.18 Release Webinar – Cloudberry (beta), Closed Loop Alerting, and more

Here’s a quick overview of what’s new:

Cloudberry (beta)

  • Introducing Cloudberry – a fully integrated backup solution
  • Contact your account manager or success@ninjarmm.com for pricing

Customizable Branding

  • Brand the NinjaRMM portal (under Configuration / Branding)
  • Customize your web portal URL
  • Notification emails will come from noreply@rmmservice.com

Read more

Andy Zhu
,

2.16 Release – Wake on LAN, Systray screenshots, and more! (Updated)

Updated 11/28/2017: Webinar recording of 2.16 has been added.

Ninjas, we are excited to release version 2.16 into production as of November 15th, 2017. For this particular release, we focused on some of the highest requested features in our community. You should see these features live in your dashboards starting today!

Read more