Andrew Rosenblum

[Case Study] Easy to do Business With, NinjaRMM Wins Out Over Other RMMs For Business of North Carolina MSP Halcyon Support

Download the full case study here.

Nicholas Walker, who runs an MSP in Charlotte, North Carolina called Halcyon Support, endured a lot from his RMM. There was subpar support, aggressive pricing, and unreliable alerting. But when the product caused him to lose a potential client, he got fed up.

The root of the fateful problem was the very large “agent” software that needs to be installed on client machines.

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Andrew Rosenblum
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[Case Study] HIPAA Requires IT Managers to Run a Tight Ship – That’s Why Georgia Bone & Joint Surgeons Picked NinjaRMM

Why Georgia Bone & Joint Chose NinjaRMM

All IT managers face pressure to keep customers happy – but HIPAA regulations that require meticulous siloing of medical records add a whole new level of stress.

“If anything happens and patient information leaks out, it’s a huge fine,” says Nick Cappello, IT manager at Georgia Bone & Joint Surgeons, P.C.  “And if it’s something where I should’ve known better, I could actually see jail time.”

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Andy Zhu

Case Study – Nero Consulting

Ransomware Infection Reveals Bigger Problems For Financial Firm

In addition to paying ransom fees to retrieve locked files, inadequate security protection puts a financial service firm out of compliance with industry regulations.

For more than seven years, Anthony Oren has been the CEO and tech maven of Nero Consulting, an MSP and technology consultant in New York City that specializes in providing cloud-based solutions and business continuity strategies for a flat monthly fee to businesses of all sizes and industries.

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