Lisa Harshman
,

2.18 Release Webinar – Cloudberry (beta), Closed Loop Alerting, and more

Here’s a quick overview of what’s new:

Cloudberry (beta)

  • Introducing Cloudberry – a fully integrated backup solution
  • Contact your account manager or success@ninjarmm.com for pricing

Customizable Branding

  • Brand the NinjaRMM portal (under Configuration / Branding)
  • Customize your web portal URL
  • Notification emails will come from noreply@rmmservice.com

Closed Loop Alerting

  • Conditions that fire can now immediately reset themselves once the condition is no longer applicable. The feature is currently available for the following conditions: network utilization, CPU, memory, device down, and Windows Service.

Accelo Integration

  • Sync NinjaRMM devices to Accelo
  • Push alerts triggered in NinjaRMM to Accelo (and close alerts in NinjaRMM when closing the ticket)
  • Easy access to NinjaRMM device details and TeamViewer remote access within Accelo

Autotask Integration 2.0

  • Sync NinjaRMM devices to Autotask as configuration items
  • Enhanced ticketing integration with two-way callback

Connectwise Integration 2.0 Enhancements

  • Allow for multiple selection of agreement types and product types for billing sync

The recorded webinar is available below:

If you haven’t seen the release notes, they are available here.

We look forward to getting feedback for these awesome new features! Please feel free to reach out to sales@ninjarmm.com or success@ninjarmm.com if you have any questions!